NewLive crew map & route optimization

The operating system for field service teams

Dispatch, estimates, invoicing, and live crew visibility. One flat price. No per-seat fees.

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1.0 — Live crew map

Every truck on the map, in real time.

GPS positions, optimized routes, and stop progress on one live board. Dispatch sees who is en route, on site, or behind schedule without calling the field.
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1.1
Live GPS tracking

Technician locations update as crews move between jobs.

1.2
Route optimization

Daily routes with drive times and ordered stops per crew.

1.3
Stop-level status

Tap a route to focus the map and follow progress stop by stop.

2.0 — Dispatch

See the whole day in one screen.

Every crew’s day on one timeline. Drag a visit to another tech or time and it snaps to the quarter hour, checks for conflicts, and updates on every phone in real time.
2.1
Status at a glance

A thin rail on every visit shows scheduled, en route, done, or waiting on the customer.

2.2
Conflict detection

Double-booking a tech asks before it saves, not after the customer calls.

2.3
Recurring jobs

Maintenance plans create their visits on the right cadence.

3.0 — Field workflow

One job record, from the truck to the invoice.

Techs start travel, log the work, and capture the customer’s signature from the iOS and Android app. The office sees the same job move — progress, line items, margin — the moment it happens.
3.1
Always the next step

Start travel, start the job, complete, invoice — the job offers one next action and tracks when each step happened.

3.2
Time & timesheets

Techs clock in on the job. Hours roll up into weekly timesheets you can export.

3.3
Signature on site

Customers sign on the tech’s phone. The signature stays on the job, ready for the invoice.

4.0 — Estimates & payments

Quote, approve, get paid — in one thread.

Send the estimate before you leave the driveway. Customers approve and sign from a private link, no account needed. Approved estimates become jobs, and invoices collect through Stripe.
4.1
Approve and sign online

Customers review, approve, and sign from one link — the estimate updates the moment they decide.

4.2
Get paid directly

Stripe at standard rates, and one-click reminders for overdue invoices. We never take a cut.

4.3
Know your margins

Every job shows cost and margin. Analytics adds up revenue, profit, close rate, and A/R aging.

5.0 — Switching

Bring your history with you.

Export from Housecall Pro, Jobber, or ServiceTitan and upload the CSV. We recognize their columns, check every row before anything is saved, and any import can be undone. Prefer not to? We’ll move you for free.
5.1
Customers to invoices

Customers, services, materials, and your job and invoice history — each from the CSV your old tool already exports.

5.2
Review before you import

A dry run shows what will be added, skipped as a duplicate, or rejected, row by row.

5.3
Undo any import

Remove everything a file added, or replace it with a corrected file in one step.

6.0 — Pricing

One price. Your whole crew.

Most field service tools charge per user. A 15-tech team pays $400+/month elsewhere. Craft Operator stays flat — below is the math.
Save $98 with annual billing

Compare

Sized for a 15-tech crew. Numbers reflect each provider’s public plans.

Craft Operator

Best value

Flat rate. Unlimited team.

$49/mo

For 15 techs: $49 /mo

Flat — any team size

Jobber

Connect plan + per-user

$169/mo (5 users)

For 15 techs: ≈ $459 /mo

+ $29 per additional user

Reference pricing

Housecall Pro

MAX plan + per-user

$279/mo (5 users)

For 15 techs: ≈ $679 /mo

+ $40 per additional user

Reference pricing

Per-user feeNone$29 / extra user$40 / extra user
Live GPS mapConnect plan onlyMAX plan only
Payment processing markup0% — Stripe direct+1% on paymentsTiered fees
Mobile app usersUnlimitedPer seatPer seat
Free white-glove migration
Recurring jobs & maintenance plans
Customer portal & SMS notifications

Competitor pricing references Jobber Connect and Housecall Pro MAX (May 2026). Estimates assume one base plan and ten additional technician seats.

7.0 — FAQ

Answers to the questions most teams ask.

Still need help? Book a 30-minute demo.
7.1

I have 15 technicians. How much will this cost me?

$49/month. That's it. We don't charge per user. Whether you have 2 techs or 200, the price stays the same. On Jobber that same team would cost you $400+/month.

7.2

Can I switch from Jobber, Housecall Pro, or ServiceTitan?

Yes. Upload the CSV exports from Jobber, Housecall Pro, or ServiceTitan — customers, services, materials, and job and invoice history. We match their columns, show you every row before it's saved, and any import can be undone. Or let us do it: white-glove migration is free.

7.3

What if I want to try it first?

Start a 30-day free trial right now — no credit card required. You get full access to every feature. If it's not right, cancel with one click.

7.4

Do you charge transaction fees on payments?

Not a single cent on top of payments. Competitors skim an extra 2.9% + 30¢ on top of standard processing. On $10K/month in invoices that's $320 they'd take from you. We pass Stripe's standard rate through — we never touch your revenue.

7.5

Will my field techs actually use it?

The mobile app was built for the field first. It loads fast on iOS and Android, and your techs can update job status, take photos, and add notes in seconds — without leaving the truck.

7.6

What happens after the trial?

You pick monthly ($49/mo) or annual ($490/yr — 2 months free). No contracts, no hidden fees, cancel anytime. Your data is always yours to export.

7.7

Can I control what my team sees?

Yes. Technicians see their own schedule and jobs, mostly in the mobile app. Office staff run the schedule, customers, estimates, and invoices. Admins also manage settings, the price book, and the team.

7.8

Can I get my data out?

Anytime. Analytics exports its report, and customers, jobs, estimates, and invoices download as CSV — no support ticket needed.

Get started

Run the whole field on one screen.

Start a free trial in under a minute. Bring your team over with free migration. No credit card required.

30-day trial · No credit card · Free migration